YourStore
growing your revenues
eCommerce Hosting and Technical Support Packages
 


 

Hosting and Technical Support Packages

We have created two hosting and support packages to give independent retailers the business support they need to achieve success in eCommerce. Choose from one of the options below, depending on the size of your business and your eCommerce needs. You can start with the YourStore Empower package and upgrade to Empower Plus at any time.

Side by side comparison of our hosting and technical support packages

How to get more customers to your eCommerce Website

Supporting your business to deliver eCommerce success

 
YourStore EmpowerYourStore Empower Plus
£95.00 per month
for 12 month contract (ex VAT)
£195.00 per month
for 12 month contract (ex VAT)

Choose the YourStore Empower package and you’ll get everything you need to deliver a secure, reliable online shopping experience to your customers.
 

However, that’s only the start. To maximise your eCommerce revenues you need to really work your online store – featuring new products as they become available, updating merchandise for the new season, running special offers and discounts.
 

The YourStore Retailer User Interface™ empowers you to do this and more. That’s what makes YourStore unique!
 

The YourStore Empower package includes access to the Retailer User Interface and you’ll get automatic updates to the Interface as these become available, so you’ll benefit as new features and functionality are added to the solution.
 

Connection to one of our standard payment engine options is included (contact YourStore to discuss connection to other payment engines) along with SSL security.
 

The number of products and pages you have on your Website is unlimited but there is a limit to the size of your eCommerce database of 1GB and a ceiling on the number of transactions per month of 1,000. If you exceed these thresholds you will move onto our YourStore Empower Plus contract.
 

You get access to technical support by telephone and email.
 

In addition, the package includes 2 hours of training and business support via WebEx every year. You can use these WebEx support sessions for anything you like from learning how to use the more advanced features of the YourStore Retailer User Interface™ to tuning product descriptions to get higher in Google Shopping rankings or brainstorming ideas to drive more customers to your Website.

In addition to the services provided under YourStore Empower, the Plus package includes unlimited database storage and unlimited transactions per month to suit the needs of the growing online retailer.
 

With YourStore Empower Plus we will take on the administrative burden of applying for and maintaining your SSL Certification – an important item to get in place for your eCommerce Website to give customers confidence when they shop with you. To give customers that extra degree of confidence, we offer Extended Validation SSL as an optional extra.
 

With Empower Plus we also provide 4 bulk merchandise imports per annum from a spreadsheet completed by you; to make it easy for you to carry out seasonal updates to entire product lines.
 

To give you the help you need to grow your eCommerce revenues more quickly, with Empower Plus you get 5 hours of training and business support via WebEx every year.